Useful Contacts

Compensation Recovery Unit

Reyrolle Building

Hebburn

Tyne &Wear

NE31 1XB    

Tel: 0191 201 0500  

Criminal Injuries Compensation Authority

Tay House

300 Bath Street

Glasgow

G2 4JR        

Tel: 01413312726

Action for Victims of Medical Accidents (registered charity 299123) 
44 High Street 
Croydon 
CRO 1YB 
Phone: 020 8686 8333 
website: www.avma.org.uk 
email: admin@avma.org.uk

Complaints procedures.

If you are not happy with the level of service that you receive from your solicitor you should first follow the firm's complaints procedure. This will typically involve a partner Investigating your complaint.

If the complaint is still not resolved to your satisfaction, you can write to the following address giving details of your complaint.

The Office for the Supervision of Solicitors

Victoria Court

8 Dormer Place

Leamington Spa

CV32 5A8 

Tel: 01926820082/3

If you are not happy with their response or any actions that they may have taken, you can write to the following address.

Legal Service Ombudsman

22 Oxford Court

Oxford Street

Manchester

M2 3WQ  

Tel: 0161 236 9532